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mobile data will not run certain apps

Certain apps will not run on mobile data but will connect on wifi  ..I have a Samsung galaxy a51.

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Re: mobile data will not run certain apps

Do they require Parental Control to be set to off?

Go into your account make sure it is off and then reboot your phone.

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Re: mobile data will not run certain apps

Hello

Open Settings

Selects Apps

Choose the app that you want to allow data access

Choose Mobile Data

Allow Background Data Usage to on

Regards Mike

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Re: mobile data will not run certain apps

All sorted now thanks rang customer services and they sorted it ..thx 

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