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invalid number

chipsandcake
Joining in

Apologies for cross posting

Today I'm experiencing 'invalid number' (i.e. beeps and fails to connect athe call) with every number I dial (landline & mobiles). I can't call the helpdesk so I'm hoping I can get a resolution online

Restarts did not solve it

and the issue persists in different handsets/operating systems (i-phone and nokia)

I could dial out no problem yesterday

I can receive incoming calls

(I can see in the forum several posts with the same issue but cannot seem to find the solution... please feel free to direct me to a previous post as I'm struggling to navigate these nboards effectively)

1 REPLY 1

chipsandcake
Joining in

Further searching through the forum seems it's an issue with virgin mobile:

https://community.virginmedia.com/t5/Virgin-Mobile/Re-Unable-to-make-outgoing-calls/td-p/5200950

For any who follow after my loss of service occurred 9th Dec 2022, problem first encountered for me at 8am (resolution expected at 5:30pm)