Virgin Media Community

[Chandu]

No phone or text servie is available on my Virgin mobile since last night

[Melissa_F · Accepted solution]

Hi Chandu,

Thanks for your post and welcome to the community 🙂

I'm sorry to hear that you're not getting any service on your handset and it's affecting all your services.

Have you rebooted the handset and done a manual network search to see if that helps?

Thanks

[LRG18]

I’ve the same problem, no hints are helping...

[Melissa_F]

Hi LRG18,

Thanks for your post.

I'm sorry to hear you're also experiencing the same issue. Have you also tried to reboot the handset and do a manual network search?

If you have, and you're still experiencing the issue then please pop me a private message so I can take a further look in to this.

Thanks

[Chandu]

thanks - thats what I did - restart my phone and it now works!

[Melissa_F]

Aaaah brilliant 🙂

Enjoy!