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sharonnorman
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how do i find out the date when my contract ends ?

i have tried everywere to find out my contract end date but i cant find it

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Very Insightful Person
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Re: how do i find out the date when my contract ends ?

You contract details for Virgin Mobile should be shown in Your Account > Plan and device > Overview, and the Your current plan section. This is what mine says:

Contract start date 15th Jun 2017
Contract term 24 months
Next upgrade date 14th Jun 2019
Your refresh date 15th Jul 2018

**********************************
I work for Virgin Media - but all opinions posted here are my own
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sharonnorman
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Re: how do i find out the date when my contract ends ?

thanks for replying but it doesnt show the same. virgin media keeps texting me saying my contract is to end soon but it never tells me when. i have also tried to call them but they havnt given me an exact date, i have jus tried doing what u told me on "my current plan" it only says ...

Effective

date: 24 Jun 2018

4G 2500mins + 5GB new

 

£12.00

 

£3 Lifetime Discount new

Effective: 23rd Jun 2018 to 31st Dec 2099

- £3.00

Your monthly cost:

£9.00


Please note:If you would like to change or cancel this request please call 789 from your Virgin Mobile phone or 0345 6000 789* from any other phone. *Please note standard charges apply, please check with your network operator for rates.

 

 

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Forum Team
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Re: how do i find out the date when my contract ends ?

Hello sharonnorman,

 

Thanks for posting your query, if you could private message me with the following;

 

  • Full name
  • Account holder
  • Mobile number

Once security has been passed I'm happy to look into this for you.

 

Rob_P

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Dredd
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Re: how do i find out the date when my contract ends ?

How can I find out when my virgin media contract ends? 

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avenger
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Re: how do i find out the date when my contract ends ?

The answer is not true if you have a separate contract for a mobile credit agreement. You need the credit agreement no., security key and your last 4 digits of your bank account (virgin like to keep it simple).  In other words call them. 😁 If you are sure of the term (24 or 36 months) you can work it out though

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