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faded yellow shadows bottom of screen when taken pictures

Tracyob
Tuning in

My daughter has the Apple Iphone 12 and the mobile is only 2 months old every time she tried to take a picture a faded yellow line appears all of the time any help would be appreciated 

 

1 REPLY 1

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Hi Tracyob, thanks for posting.

 

Sorry to hear your daughter has been having this problem when taking pictures on her iPhone. Is this happening on numerous apps, or just the iPhones main camera function?

Have you checked the camera lens is clear/clean & free from any damage or scratches? If you have a protective case on the phone check there's nothing on there that's distorting the picture.

 

It could be an issue with the camera on the phone, so if none of the above helps try the diagnostic steps here: virg.in/phonefix and let us know how you get on.

 

Tom