on 29-03-2022 17:03
contact names not showing on call on a i phone 11 and i phone 13 pro have done factory re-set on both phones which does correct the issue for a couple of weeks then the problem comes back
i have done this many times but still the issue comes back i visited the apple store and they assured me that it was not a problem with my phones and said it is a network problem
can some one please help
[MOD EDIT: Subject title changed for clarity]
Answered! Go to Answer
on 02-04-2022 13:43
thank you its working again after a phone re-set but will try your suggestion next time if it goes off again and will let you know
on 30-03-2022 08:49
Hi @ron16,
Welcome to our community forums and thank you for your first post.
Sorry to hear you are having issues with contact names on multiple devices. We can understand this is not ideal.
Please try the following steps and let me know if the issue persists?
Go to: Settings > mobile data > SIM Applications (near bottom) > tap "Roaming" > tap "Select Mode"
Tap manual > then choose National.
Thanks,
on 02-04-2022 13:43
thank you its working again after a phone re-set but will try your suggestion next time if it goes off again and will let you know
on 02-04-2022 13:45
No problem at all @ron16.
Please continue to monitor this and let us know if you need any further help.
Thanks,
on 16-05-2022 18:28
on 16-05-2022 18:38
Thanks for sharing @Learner1
Your post may help others in the community who have similar issues.
Much appreciated!