on 17-08-2022 16:39
wont let me text to activate new sim, not delivered
Answered! Go to Answer
on 17-08-2022 17:19
Okay, thank you for that information.
To confirm, is this a PAYG SIM or a PAY Monthly SIM?
^Martin
See where this Helpful Answer was posted
on 17-08-2022 16:55
Hi ryuukoori,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with activating your new SIM card.
To confirm, have you sent this from the old SIM card?
on 17-08-2022 17:06
i sent it from my old sim, i have no credit and will not be getting credit if it is a paid messaging service
on 17-08-2022 17:28
my old sim is EE if that helps
on 17-08-2022 17:29
This is a forum page for Virgin Media, not EE. Is your SIM card from EE?
on 17-08-2022 17:30
my old sim card is ee and i need to use my old sim to text the number to switch to virgin sim
on 17-08-2022 17:33
Right I see. What I will need to do is take a look on your account.
I will private message you to get your details now.
on 29-09-2022 22:10
I had a same problem here , and my old SIM card is Vodafone
30-09-2022 08:47 - edited 30-09-2022 08:48
Hey @hkalanmac and welcome to the community forums.
Thanks for taking the time to post your issues here, are you sending the message from your old or new sim card.
Are you sending this message from an actual Vodafone sim or Virgin mobile sim on the Vodafone network?
Regards,
Steven_L
