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Jools219
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cant make phone calls

Every time I try to call I am getting either that a number I have called (family) and know is correct is not a valid number or an American recording saying no routs found or the phone just disconnects and says call failed anyone else having the same issues today? 

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Forum Team
Forum Team
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Re: cant make phone calls

Hey Jools219, 

Thanks for your post and welcome to our community. 

Really sorry you're unable to make calls at the moment, this isn't good. 

Have you tried rebooting and doing a manual network search? 

Are you able to receive calls from the numbers you can't call? 

Can you see on the handset if you have service at all? 

If so and it's still an issue don't worry, I'm sure we can get to the bottom of it. 

I'll pop you a message so just reply if you need further assistance. 

Emma_C - Forum Team
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teabag
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Re: cant make phone calls

An iPhone where your contact numbers have been saved in a foreign format?

If so  https://community.virginmedia.com/t5/Virgin-Mobile/iPhone-Dial-Assist-Problems/m-p/3795425#M121363

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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