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norfolko
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cannot access internet when not connected to WIFI

help cannot get phone to connect when away from house, guess have a setting wrong, APN settings are

Name: WEB

APN: goto virginmobile.uk

APN type: default,mms,supl,wap,ia

Proxy: Not Set

Username: user

Password: Not set

Server Not set

MMSC http://mms.virginmobile.co.uk:8002

MMS proxy: 193.30.166.2

MMS port 8080

MCC: 234

MNC: 38

Authentication Type: CHAP

APN protocal: IPv4

APN roaming protocol IPv4

thanks

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teabag
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Re: cannot access internet when not connected to WIFI

Hit the + sign and make a new APN with the settings below, save and then select the new APN. The difference being User is left blank, and APN Type is a star. Fingers crossed 🙂

Name: WEB
APN: goto.virginmobile.uk
MMSC: http://mms.virginmobile.co.uk:8002
MMS proxy: 193.30.166.2
MMS port: 8080
MCC: 234
MNC: 38
Authentication type: CHAP
APN type: *
Leave all other options blank/Not set

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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norfolko
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Re: cannot access internet when not connected to WIFI

thanks, still no joy, do not get option to set APN type to asterisk, just default

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Forum Team
Forum Team
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Re: cannot access internet when not connected to WIFI

Hi Norfolko, 

Really sorry that you're having some issues connecting to data when you're not using WiFi. 

If the above settings haven't helped then I'd be keen to take a closer look at your account and see what's going on. 

Therefore I'll pop you a personal message and we'll take things from there. 

I look forward to hearing back from you soon. 

 

Emma_C - Forum Team
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teabag
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Re: cannot access internet when not connected to WIFI

 


@norfolko wrote:

thanks, still no joy, do not get option to set APN type to asterisk, just default


 

Been a while since I've seen a phone with drop-down menu for APN Type, out of curiosity - what model is it?.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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norfolko
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Re: cannot access internet when not connected to WIFI

R10 now working wit your settings thanks, perhaps I was not being patient enough!

thank you for your help.

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Roger_Gooner
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Re: cannot access internet when not connected to WIFI

I wonder if there's a bit of confusion? I have a Samsung Galaxy Note Fan Edition, the APN Type has a value of default but I can remove this with the back arrow and enter a value of *.

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