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cancelling a virginmedia tablet contract sim that is past the minimum contract lengh.

paulwolverhampt
Tuning in

Hi All can anybody help or advise. i brought a Samsung tablet with a sim from virginmedia as i use it indoors off WIFI and never take it outdoors or away with me and now the minimum contract has ended i thought about cancelling the sim and just keep paying for the tablet. I'm not interested in keeping the number as i have another number in my phone that I use. i did apply for a code to close down the number that expired 25 of last month yet i am still being charged monthly for data even though I don't have the sim in the tablet no more. how can i go about closing the sim so i can just pay monthly for the tablet.. 

2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

Codes won't work unless applied to another SIM on a different network

Cancellation is usually done by calling 789

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
Forum Team
Forum Team

Thanks for your post @paulwolverhampt,

I'd be happy to take a look into this for you, check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn