Menu
Reply
  • 421
  • 19
  • 81
wonkotsane
Fibre optic
122 Views
Message 11 of 15
Flag for a moderator

Re: cancellation of contract

Pretty sure under the Consumer Rights Act you have no choice but to accept the cancellation notice in writing. In fact, you have acknowledged the cancellation notice by sending packaging for the return of equipment.

Massage an ego, click the kudos button. If someone answers your question, mark it as helpful.
Be nice, eat all your vegetables and keep your room tidy.
  • 9
  • 0
  • 0
purvinders
Tuning in
118 Views
Message 12 of 15
Flag for a moderator

Re: cancellation of contract

This number given is unavailable??

blind leading the blind 

0 Kudos
Reply
  • 9
  • 0
  • 0
purvinders
Tuning in
117 Views
Message 13 of 15
Flag for a moderator

Re: cancellation of contract

I have just rang the 0345 number and they state U.K. consumer law doesn’t apply to virgin mobile.

so please email me your number so can call or you have my number 07960 88****

0 Kudos
Reply
  • 981
  • 56
  • 72
Forum Team
Forum Team
117 Views
Message 14 of 15
Flag for a moderator
Helpful Answer

Re: cancellation of contract

Sorry about this purvinders.

 

I'd like to help you get this sorted out, so I'll pop you a private message requesting some more information.

 

Thanks

 

Melissa 

0 Kudos
Reply
  • 421
  • 19
  • 81
wonkotsane
Fibre optic
98 Views
Message 15 of 15
Flag for a moderator

Re: cancellation of contract

UK consumer law applies to any company offering goods or services in the UK.

Massage an ego, click the kudos button. If someone answers your question, mark it as helpful.
Be nice, eat all your vegetables and keep your room tidy.
0 Kudos
Reply