hi I sent a letters canceling 2 phone contracts before we emigrated. I'm not in contract month on month rolling contract for the last 5-6 years.We sent letters in 2nd November 2018 and left the direct debit running to settle the last remaining amounts.
GBP 25.00 a month x 2
I have seen that Virgin continued to take payments out of my account even though they know that the phones are not being used and we put this in writing to cancel.
Letters were sent to Swansea address for the phones and equipment Hampshire. I know you received them as we had to send the equipment back for the tv and broadband equipment and we had received the bag to send them back to you.
I have come to the uk to attend some matters and i have a lady chasing me for GBP 25.00
Unbelievable. I once instructed trace and collect agents to find a man with a cheque book and no money in Beirut and take them off him. It cost $100. It's probably costing more to get someone harassing you than they're expecting to recover!
Massage an ego, click the kudos button. If someone answers your question, mark it as helpful. Be nice, eat all your vegetables and keep your room tidy.
it’s not I’m cancelling, I’ve cancelled and written to virgin and given virgin sufficient notice as I am not in contract either. i know you’ve received the letters as got a bag to return your tv and broadband equipment.