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LeeLeeLeeLee
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can you provide me with an Unlock Code

Hello

I have an Samsung Galaxy s4 and which I believe we purchased on a contract with Virgin Media a few years ago. My wife has used the phone until recently, but she has now got a newer handset and I wish to sell the phone, but it would be easier to sell if it was unlocked.  I understand that I need to obtain an Unlock Code from Virgin Mobile.Can you put me in touch with someone who can provide me with an Unlock Code?  The IMEI number is: ***************.

Regards

Lee

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

 

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RobertRyan91
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Re: can you provide me with an Unlock Code

All virgin phones come unlocked I believe

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LeeLeeLeeLee
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Re: can you provide me with an Unlock Code

Robert, I am informed that recent handsets are supplied network-unlocked but older handsets,like mine, which is around 4 years old, were not supplied network unlocked.  I have also inserted a friends non-Virgin SIM in the phone and could not get it to make a phone call or get on the net. 

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RobertRyan91
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Re: can you provide me with an Unlock Code

Will have to wait for a staff member to assist they can supply you an unlock code, will take a few days for them to reply unless you contact virgin by phone

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Very Insightful Person
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Re: can you provide me with an Unlock Code


@RobertRyan91 wrote:

Will have to wait for a staff member to assist they can supply you an unlock code, will take a few days for them to reply unless you contact virgin by phone


Dunno if they can or not, but I doubt it. OP would be better phoning in.

 

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teabag
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Message 6 of 6
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Re: can you provide me with an Unlock Code

You can try this online unlock request form for Android phones  https://keepup.virginmedia.com/unlock-code-request

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