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can't login to emails

BEF
Up to speed

It just says - Your mailbox is not available at the moment. It doesn't tell me why or what to do about it?

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi BEF

 

Thanks for posting.

 

My apologies for the email issue. 

 

Is the email address linked to an active Virgin Media account? If so, reset the password to something new and unique. Along with doing malware scans on all devices. Leave it 30 minutes and then try the email, see if it works.

 

Best,

John_GS
Forum Team


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