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can receive but not make calls on mobile

Hi, I switched provider today and ported my old number. I can receive calls and texts but not call out or send texts. Have spent all day trying to contact someone in virginmedia.ie to no avail

Would appreciate any advice as i need my phone!

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Re: can receive but not make calls on mobile

Hi Angie39,

 

Welcome to our Community Forum 🙂 I'm unable to find your details so cannot check whether you're still having issues,  can I ask whether you're located in Ireland? If so have you tried contacting our team so they can take a look for you?

 

Thanks,

 

Lisa

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