on 13-05-2022 21:15
I've made payment longer than 35 hours ago and still calls barred cannot make or receive missed doctors calls and important ones and now cannot get hold of a advisor as I can't use my mobile!!!! help pls
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on 13-05-2022 21:25
I've moved your post to the mobile section as it will be picked up by the team sooner.
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on 13-05-2022 21:25
I've moved your post to the mobile section as it will be picked up by the team sooner.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 14-05-2022 09:01
Hi @amye31,
A warm welcome to our Community Forums and thanks for your post.
Sorry to hear you're having issues with your service even after making your payment.
I'd love to take a closer look into this so will pop you a PM now to confirm some details 🙂
Please keep an eye out for the purple envelope icon in the top right hand corner of your page for my message.
Speak soon!