on 16-10-2021 10:00
why is it that Virgin Media ripoff their customers
are the so-called support people trained to give people the runaround until they give up rather than solve the problem ?
on 16-10-2021 10:15
Didn't your PAYG get disconnected for none use?
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on 16-10-2021 11:51
Hey @valdez,
Thanks for creating a new thread about your issues, I can see that you are speaking to my colleague via a private message, who is looking into this issue further for you and we will be in touch with a response to your last private message.
I would also like to apologise for your experience, when trying to get this issue resolved.
Regards,
Steven_L
on 17-10-2021 09:09
your colleague has resolved nothing - nobody there ever does. like i said someone else appears to give you the runaround for a bit and then disappears without sorting things
on 17-10-2021 09:15
Our colleague will respond as soon as possible.
Our apologies again.
^Martin