Virgin Media Community

[Joody_ali319]

I just bought a new simcard and im trying to register it and after i enter my number it tells me to answer a security question that isn’t visibla and that i dont know as i just opened the sim package a few minutes ago and have been trying to register

[Tom_F]

Hi Joody_ali319, thanks for getting in touch.

Sorry to hear you've had some problems registering your new SIM. 

I'd like to take a look into this for you if you still need help? Please send me a PM confirming the mobile number and I'll get back to you asap.

Tom