I missed a payment on my bill, and have had my account suspended. I've now made the payment, but have been waiting over 48 hours to have my account reactivated.
I was unable to call the virgin customer service, as my account was obviously suspended.
Thanks for your post and welcome to the community.
I'm sorry to hear your phone still hasn't been re-activated after you've made the payment, and I can appreciate you're keen to get this resolved.
I've received your PM, so I will reply to you there 🙂