on 15-06-2022 15:26
Hi, could you please tell me why my order is parked?
Many thanks
on 15-06-2022 15:30
Hi Rich-Vee
Thanks for posting and welcome to the community.
When an order is parked, this means the back office team need to additional checks to confirm whether we can offer you the deal/phone/SIM etc. These extra checks are normally done within 3 working days and then they'll be in touch with you to confirm either way. Has it been passed this time period? Let me know 🙂
Kind regards,
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on 15-06-2022 15:36
on 15-06-2022 15:49
It's definitely not mis-leading but I do appreciate the frustration. The team would be in touch to advise what the decision is.
Let us know how it goes.
Best,
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