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Abelatter1
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Why doesnt my transferred number show up on i message ? It only shows my original sim telephone number!

When i send an i message the sender number (me) only shows up the original virgin number not my transferred number which i brought from another network.

Any ideas?

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Re: Why doesnt my transferred number show up on i message ? It only shows my original sim telepho...

Hi Abelatter1, 

 

Welcome to our community forums! 

 

I am sorry you're having problems with your number. Have you managed to get this resolved since your post?

 

If not can you please on your handset go to Settings>Phone>My Number, there you should be able to view your number if it's not showing the correct one you can update it. 

 

Please let us know how you get on, 

 

Thanks, 

 

Hetty_R
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Abelatter1
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Re: Why doesnt my transferred number show up on i message ? It only shows my original sim telepho...

Hi thanks for replying! 

I went into the phone settings and yes it was showing the telephone number that Virgin provided

I have now changed this but for some reason when my son sends a text now it comes up as facetime name.

Rather than the programmed name in my contacts.


@Hetty_R wrote:

Hi Abelatter1, 

 

Welcome to our community forums! 

 

I am sorry you're having problems with your number. Have you managed to get this resolved since your post?

 

If not can you please on your handset go to Settings>Phone>My Number, there you should be able to view your number if it's not showing the correct one you can update it. 

 

Please let us know how you get on, 

 

Thanks, 

 



@Hetty_R wrote:

Hi Abelatter1, 

 

Welcome to our community forums! 

 

I am sorry you're having problems with your number. Have you managed to get this resolved since your post?

 

If not can you please on your handset go to Settings>Phone>My Number, there you should be able to view your number if it's not showing the correct one you can update it. 

 

Please let us know how you get on, 

 

Thanks, 

 


 

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Re: Why doesnt my transferred number show up on i message ? It only shows my original sim telepho...

Hi Abelatter1,

 

Have you been able to see if starting a new messaging conversation results in the same issue? Are the messages SMS messages or iMessages?

 

Thanks,

Tom_S

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happywithmy350
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Re: Why doesnt my transferred number show up on i message ? It only shows my original sim telepho...

you need to reset imessage it's a common problem the internet has had info about for years. It's just a stupid apple thing - like Apple -