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Meljo
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Message 1 of 234
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Why cant I make any phone calls?

I cant make any calls out or receive any including 789

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LoulouElsie
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Message 2 of 234
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Virgin error 28

My phones just updated and now I can't send texts! 

It says virgin error 28. Tried to go through settings and can't seem to find any solution.

Has anyone had this too? 

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Superuser
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Message 3 of 234
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Re: Why cant I make any phone calls?

Sounds like your service has been suspended






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KC1986
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Message 4 of 234
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Error 28

I am unable to make calls and send text messages since my Xperia has undertaken a software update. I keep getting error code of 28. I really need to be able to make telephone calls. How can I rectify this??

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GazCBG
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Message 5 of 234
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Re: Why cant I make any phone calls?

I can't make any calls either, send texts or use 4g in Lincoln.
Tried restarting, rebooting, airplane mode.

Monhtly DD Payed and up to date - Refreshed on the 8th.
Virgin Mobile app not working on Wi-Fi either at home.

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Gaz
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carlyanneb6
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Message 6 of 234
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Can't make calls

i cannot make outgoing calls when i try it says call ended, i have signal on my phone and havnt blocked making calls

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Exhausted
On our wavelength
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Message 7 of 234
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Re: Why cant I make any phone calls?

My wife and I can't make calls either. Different accounts, Manchester.

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Rab
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Message 8 of 234
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Re: Why cant I make any phone calls?

since about 30 mins , have same problem, cant call in or out, cant send msg. just comes up call ended.

can roam web pages, np, just no calls.

tryed reboot, search for different network, then back to virgin, nothing.

 

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SimonMcGough
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Message 9 of 234
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Unable to make or receive calls - no network coverage

Cant contact Virgin, not enough coverage to make calls to customer care. Tried to send text, and I get back message saying "your text has been aborted...".  Doesnt seem to be any chat facility. Anybody on here able to help? How to contact an uncontactable company..?

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Exhausted
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Message 10 of 234
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Re: Why cant I make any phone calls?

Okay, just spoke to customer services via landline after being on hold for 15 minutes.

This is affecting all customers and they expect a fix in two hours. The time now is 12:10pm.

I complained that  this should be on the website. The answer I got was that they are working on that too!