on 01-07-2021 16:48
I have had conflicting information when contacting Virgin. I have TV Phone and Broadband and thinking of using Virgin Mobile SIM only monthly bundle (as Asda now migrating to Vodaphone and it is proving to be shambolic on the admin / CS side ) BUT which network are Virgin using? One rep told me they are migrating from EE to Vodaphone and one told me they are going FROM Vodaphone to EE .... and what is the mention I see of a migration to O2 I see on the internet ....HELP confused 🙄
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on 02-07-2021 08:20
Officially the move started mid April this year with completion no later than first quarter next year.
All new and replacement SIM cards are now going out on Vodafone, and there are plenty of reports on here of other being migrated even if they don't fall into those two categories.
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01-07-2021 16:52 - edited 01-07-2021 16:53
VM are in the process of migration to Vodafone from EE. Most new customers will go on Vodafone straight away. For contractual reasons it will be like that for a while despite the recent merger of VM with O2.
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on 01-07-2021 23:36
on 02-07-2021 08:20
Officially the move started mid April this year with completion no later than first quarter next year.
All new and replacement SIM cards are now going out on Vodafone, and there are plenty of reports on here of other being migrated even if they don't fall into those two categories.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 02-07-2021 18:05
Hi @Is991
Thank you for your post regarding the Network that we use.
Just to confirm, we are in the process of migration from EE to Vodafone.
If you have any further questions please let me know 🙂
Best wishes,
Serena