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sabretooth
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Where is the logic in data addons?

Can someone please explain the logic in the attached screenshot.

If I go over my allowance (which I never do) I will be charged £3 per GB. However I can instead if I wish choose to pay £10 per GB.

Am I missing something here?

 

Screenshot_20**:**:**:**:**:**.png

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teabag
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Re: Where is the logic in data addons?

The £10 add-on will last till your next refresh date.

The automatic £3 per GB is a daily charge.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only x2. Customer since 1993.
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sabretooth
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Re: Where is the logic in data addons?

Thank you for the clarification. Perhaps this should be added to the wording?
It'll cost £3 for each 1GB of data per day to keep...

Thanks for speedy and clear response!
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Superuser
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Re: Where is the logic in data addons?

Are you running the latest version of the Virgin Mobile app, as in the current versions it says:

'£3 for each 1GB of data you use that day' - in bold!

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I work for Virgin Media - but all opinions posted here are my own
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teabag
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Re: Where is the logic in data addons?


@sabretooth wrote:
Thank you for the clarification. Perhaps this should be added to the wording?
It'll cost £3 for each 1GB of data per day to keep...

Thanks for speedy and clear response!

 

I thought it did say that everywhere, still waiting for the picture to be approved by a mod - so we can see it :-(

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only x2. Customer since 1993.
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Superuser
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Re: Where is the logic in data addons?

its £3 per day upto 1 GB so if you over and use 10mb a day for the next 20 days you get charged £60.
Looks like the 1GB is an extra 1gb for the remaining billing cycle.

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teabag
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Re: Where is the logic in data addons?

Can see it now :-)

That does look like an very old version of the app, the latest version does word it right

Screenshot_20190111-195828.png

 

 

 

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only x2. Customer since 1993.
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