I keep having websites blocked due to web safe, however my account is mobile only and so I'm unable to toggle this feature. My parental control feature on my mobile settings are set to off but it makes no difference.
The parental guide is https://www.virginmedia.com/help/parental-controls-for-mobile
If the parental option is off what websites are you trying to access ?
What message are you getting when trying to access these sites ?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks