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ado22222
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Weak Mobile Signal

HI ONLY BEEN WITH VIRGIN A MONTH OR TWO AND THE PHONE SIGNAL I GET IS VERY POOR IN MY HOME OR AT WORK , CALLED THEM AND THEY SAID THEY  WOULD MOVE ME TO A 2G SIGNAL !  WHY SHOULD I ACCEPT THIS AS I AM PAYING FOR 4G , I HAVE TWO NUMBERS AND MY DAUGHTER HAS ONE NUMBER, I ASKED TO CANCEL THE CONTRACT SO I COULD GO BACK TO (TESCO) WHICH IS 02  AND NEVER HAD A PROBLEM WITH ,BUT THEY SAID I CANT ,SURELY  IF THEY ARE NOT PROVIDING ME WITH THE SERVICE TO WHICH I AM PAYING I HAVE  THE RIGHT TO GO , PLEASE CAN ANY ONE HELP !?

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Re: Weak Mobile Signal

The answer is yes they can carry on charging you if you did not cancel within the first 14 days. That is considered sufficient time for you to find out that both the contract and the signal are ample for your needs.

Might be worth checking https://checker.ofcom.org.uk/ to see what Ofcom say the signal is like. Remember Virgin use EE for signal.
Also try https://www.which.co.uk/reviews/mobile-phone-providers/article/mobile-phone-coverage-map which links to Opensignal which users real readings

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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