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Lro
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Hi, I had a message from Vikki asking for some extra info. I have replied and provided this and haven't had a response. Please can someone get back to me regarding my order 

5 REPLIES 5

Lro
Joining in

?????????

Lro
Joining in

I’m very disappointed in the level of customer service. 

enlli
Very Insightful Person
Very Insightful Person

This Community was never intended for first line support. 

They have limited access to sales who are reachable on 0345 6000 789

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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I have tried that number multiple times. This community was my last resort, after many phone calls, emails and messages to the number they suggested.

Hi @Lro

 

You responded yesterday morning, I do not work on Saturdays so have only had sight of this today.

 

The reply's here are not always live, however we will always get back to our customers when we are next online.

 

I will pop a response over to you via our private message thread now. 

Vikki - Forum Team


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