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Waiting for connection via Virgin when sending txt message

RobinIzzy
Joining in

When sending text message it says 'Waiting for connection via Virgin'. only started to happen yesterday.

3 REPLIES 3

Alex_RM
Forum Team
Forum Team

Hi RobinIzzy,

 

Thanks for posting and sorry for any confusion.

 

Can you confirm if this happens on all numbers?

 

Have you rebooted the phone and done a manual network search?

 

Alex_Rm

I did reboot the phone and had the same problem. It happened on all the numbers I sent a text to but this was only a couple. I could receive text messages from these phones and reply to them but could not initiate a text.
Yesterday SMS messaging was working again so I don't suppose I will now know what the problem was.
Thanks for your help.

Hi @RobinIzzy,

Thank you for the update. I'm really sorry that this happened, but I'm glad to hear that this issue now appears to be resolved.

If you need any further assistance, please do let us know.

Thanks,
 


Zach - Forum Team
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