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WI-FI Calling

jjspicer
Joining in

Hi, new to virgin mobile, my Wi-Fi calling does not work when connected to my home virgin broadband, when I am out and about no problem but as soon as I come home the indicator disappears all the settings are right. Any idea

12 REPLIES 12

Hi, yes I have the virgin connect app installed, by indicator I mean the words Wi-Fi calling that appear in top left of the screen when connected to Wi-Fi calling

What happens when you try to make a call? Do you get any error messages or are there any 'beeps' at all?

 

Rob

Calls are connecting via 4G but reception is poor, I've taken to using whatsapp calling as this provides a much clearer call