on 10-10-2021 08:11
Now that Virgin Mobile uses Vodafone network surely it should be easier to turn on and off voicemail as it is on Vodafone!
1211 to activate and 1210 to de activate on VF
on 10-10-2021 08:40
Hi Maxfactor,
Thank you for posting to the Community.
We do offer the option to remove/turn off the voicemail service if you wish to do so.
Information on how to do this can be found here
If you have any questions or further concerns, please do get back in touch.
Thanks
on 10-10-2021 12:09
@Maxfactor wrote:Now that Virgin Mobile uses Vodafone network surely it should be easier to turn on and off voicemail as it is on Vodafone!
1211 to activate and 1210 to de activate on VF
Just to say that Virgin only use Vodafone for signal, everything else is done on there core network which is entirely separate from Vodafone's.
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on 10-10-2021 12:41
Hi @Maxfactor
enlli is absolutely correct in the previous statement. In regards to the voicemail. Have you been able to follow the advice of my colleague?
Regards
Lee_R
on 10-10-2021 14:02
Yes I know you can turn on &off voicemail by signing into my account.
I was just wondering if there was a quick why of doing at as there is on Vodafone and o2.
Thank you for participating
on 10-10-2021 14:16
Enjoy the rest of your weekend Maxfactor. Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R
on 18-10-2021 10:21
Not had a reply regarding extending ring before voicemail kicks in.
Turning off the voicemail is not really a solution for some reason the codes to extend rings are not working so still waiting for a solution.
Thanks.
on 21-10-2021 15:52
Hi cle66y,
I'm afraid that we are unable to extend the number of rings for mobiles, like we can for landlines.
I'm sorry for any inconvenience caused.
Beth