on 13-09-2022 11:47
Hi, I am out of the UK at the moment but did not know I needed to set up a voicemail pin, could someone from virgin please contact me to set one up please.
on 13-09-2022 12:47
Hey briggscomputers, thanks for reaching out on our help forum in regard to this issue.
Sorry to hear you cannot access your voicemail service while abroad due to not having a PIN set up.
Could you please try a default PIN such as 7890 or 1234 to see if you can access the service with this?
Please, let us know if this works and we're happy to help should you need us.
on 13-09-2022 13:21
Hello, thanks for the reply but neither of those work, invalid pin message.
on 13-09-2022 13:32
Thanks for trying this, briggscomputers.
No worries for this not working for you, I am happy to help out.
To look into this further, I'm going to send you a PM.
Please check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.