on 09-07-2020 12:15
Hi,
I'm currently away from the UK and need to access my voicemail. But it's asking for a pin that I don't remember setting. I tried all the important numbers I may have used but now it's locked and the customer service line tells me to come here. Does anyone know how to fix this?
Thank you!
Answered! Go to Answer
on 15-10-2020 13:59
Thanks for letting me know AP8 and hope you're enjoying your time abroad and stay safe 🙂
Regards,
Lisa
on 01-11-2020 04:46
on 05-11-2020 09:14
Same problem, can't remember setting up a pin. Please can someone help.
on 06-11-2020 20:33
I’m facing the same issue, I never set up a pin for my mobile voicemail and am now being asked for one while abroad.
please can someone help with this?
cheers!
on 07-11-2020 07:59
Hi,
I'm in Crete and have just have the happen, first voicemail for a long time and have never set the PIN.
Can someone help?
Andy
on 09-11-2020 16:28
Hi Andy1961,
Thanks for posting and welcome to our community 🙂
Sorry to hear you're having some issues with your voicemail pin, I've popped you over a private message to advise further 🙂
Alex_Rm
on 10-11-2020 11:05
I am back working again now thanks to Alex.
Maybe Virgin Mobile could could adding voicemail reset to the account page of the website?
Andy
on 26-11-2020 15:38
Hi there, I am having the same problem with being abroad and not having set up a voicemail PIN. Could someone please help me?
on 07-12-2020 10:31
Good morning @LBH19,
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with getting accesses to your voicemail.
Are you able to confirm for me, are you still abroad? If so, I can take a look into getting the sorted for you.
Kind regards,
Zak_M
on 07-12-2020 12:40
Hi there,
Thank you very much for getting back to me. I am still abroad.
Laura