Voicemail access issue asking for pin

[bec443]

Hi, I can’t access my voicemail from abroad because I didn’t know I had to set up a pin before I left the uk. Please can someone help? I have tried dialing 789 to speak to someone but that doesn’t work either 

[David_Bn]

Thanks for your post on our Community Forums @bec443, and welcome back!

Sorry to hear of the issues with the voicemail pin. 

Check out the purple envelope in the top right hand corner for a private message from me, and I'll be able to take a closer look into this for you.

Kindest regards,

David_Bn