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gavjb80
Joining in
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Vm credit limit cowboys

Seems to me the whole of vm mobile staff are complete cowboys. No one works on the same page. Told 3 months till you can upgrade. 6 months later still not able to. Sick or ringing. Never gonna get with them so waiting till end of contract and go back to original provider. Don't listen to them as they lie to draw you in

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nick_london
Fibre optic
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Re: Vm credit limit cowboys

If you miss payments or make late payments this further delays things and that’s the lesson I learnt.

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Superuser
Superuser
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Re: Vm credit limit cowboys

Standard practice with the call centre. It is unlikely your credit will improve on a few months.

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Forum Team
Forum Team
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Re: Vm credit limit cowboys

Hi gavjb80, 

 

Thank you for your post and welcome to the forums. 

 

I apologise that you feel this way. You are able to build your credit rating with succession of payments and the direct debit not being cancelled. If you're looking to upgrade with a phone also, the phone credit check is done externally which we have no control over. 

 

I apologise again for the inconvenience caused. 

Ryan_N - Forum Team
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happywithmy350
Well-informed
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Re: Vm credit limit cowboys

If you aren't going to use them again, why worry about it enough to post? Seems you probably will and are secretly hoping they will

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