Menu
Reply
  • 7
  • 0
  • 1
Olivemo
Tuning in
505 Views
Message 1 of 8
Flag for a moderator

Virgin mobile site

Hi when I open the above it states “we are working on our systems at the moment please try later. It’s been like this since yesterday, is it still down for maintenance?

  • 5.23K
  • 723
  • 1.47K
teabag
Superstar
490 Views
Message 2 of 8
Flag for a moderator

Re: Virgin mobile site

The online account is letting me login ok, but the mobile app still says system is down.

---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
0 Kudos
Reply
  • 38
  • 1
  • 11
countyexile
On our wavelength
467 Views
Message 3 of 8
Flag for a moderator

Re: Virgin mobile site

Same for me - I can login to my account via the virgin media website but keep getting the system down message on the mobile app.

  • 7
  • 0
  • 1
Olivemo
Tuning in
460 Views
Message 4 of 8
Flag for a moderator

Re: Virgin mobile site

I’ve even updated the app to the latest one

0 Kudos
Reply
  • 20
  • 1
  • 3
HarryHarwell
On our wavelength
421 Views
Message 5 of 8
Flag for a moderator

Re: Virgin mobile site

Same. Hope it's not another long-term thing as with the previous version. This went on for many months!

0 Kudos
Reply
  • 20
  • 1
  • 3
HarryHarwell
On our wavelength
378 Views
Message 6 of 8
Flag for a moderator
Helpful Answer

Re: Virgin mobile site

Thankfully, the problem appears to be fixed now! Phew! 😀

  • 4.4K
  • 302
  • 261
Forum Team
Forum Team
353 Views
Message 7 of 8
Flag for a moderator

Re: Virgin mobile site

Morning All, 

Really sorry for any issues with our Mobile App and for any inconvenience this has caused. 

It does appear to be fixed but could you please let me know if you have any further issues so this can be passed on. 

Thanks 🙂 

Emma_C - Forum Team
0 Kudos
Reply
Highlighted
  • 7
  • 0
  • 1
Olivemo
Tuning in
352 Views
Message 8 of 8
Flag for a moderator

Re: Virgin mobile site

Will and thank you

0 Kudos
Reply