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Olivemo
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Virgin mobile site

Hi when I open the above it states “we are working on our systems at the moment please try later. It’s been like this since yesterday, is it still down for maintenance?

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teabag
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Message 2 of 8
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Re: Virgin mobile site

The online account is letting me login ok, but the mobile app still says system is down.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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countyexile
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Message 3 of 8
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Re: Virgin mobile site

Same for me - I can login to my account via the virgin media website but keep getting the system down message on the mobile app.

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Olivemo
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Message 4 of 8
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Re: Virgin mobile site

I’ve even updated the app to the latest one

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HarryHarwell
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Message 5 of 8
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Re: Virgin mobile site

Same. Hope it's not another long-term thing as with the previous version. This went on for many months!

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HarryHarwell
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Message 6 of 8
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Helpful Answer

Re: Virgin mobile site

Thankfully, the problem appears to be fixed now! Phew! 😀

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Forum Team
Forum Team
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Message 7 of 8
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Re: Virgin mobile site

Morning All, 

Really sorry for any issues with our Mobile App and for any inconvenience this has caused. 

It does appear to be fixed but could you please let me know if you have any further issues so this can be passed on. 

Thanks Smiley Happy 

Emma_C - Forum Team
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Olivemo
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Message 8 of 8
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Re: Virgin mobile site

Will and thank you

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