on 05-10-2021 14:04
Hi,
I have recently tried to purchase a mobile through a contract on your website, however once all the details were put through it said you would be in touch shortly. It's now been 3-4 days since and nothing. When I try to log into the account it asks for email verification but no email has been sent, I have tried resending multiple times and there is no email even in the spam folder.
Thanks
Michael
on 05-10-2021 14:20
Hi @mikewales59.
Welcome to the Community and thanks for your first post, we're happy to have you with us.
I'm sorry to hear this, I appreciate this is frustrating and we apologise for any inconvenience caused.
I'm going to send you a PM for more details so we can look into things for you.
Please look out for a notification in the purple envelope located in the top right hand corner of your screen.
Thanks,
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on 05-10-2021 15:06
Thanks for chatting with me over PM @mikewales59.
Glad I was able to advise you on this 🙂
If you have any further issues, please pop another post on this thread and we'll happily assist.
Thanks,
New around here? To find out more about the Community check out our Getting Started guide