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Meup93
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Virgin mobile 4g slow

4g speeds where I live are really slow but I can go down the road and speeds are amazing. Sometimes where I live I get 1mbps 4g download speeds so I have to change my phone to select 3g only to at least get a decent speed but that's not what I'm paying for. I like virgin mobile and the deal I got but I can't keep it if this is the case. It's been about 3 months now 

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Forum Team (Retired) Terri_P
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Re: Virgin mobile 4g slow

Hi Meup93,

Thanks for your post on the Community and welcome. I'm sorry to hear that you are experiencing an issue with your service. Has this been resolved for you since your post?

 


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Meup93
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Re: Virgin mobile 4g slow

No it's not been sorted still struggling with 4g 

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Forum Team
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Re: Virgin mobile 4g slow

Sorry to hear that Meup93.

 

We'd like to help you on here and take a look at this for you.

 

I'll send you a private message shortly.

 

Thank you. 

David_Pn
Forum Team

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