Virgin Mobile - data exhausted alert error

[nalinu]

Logged in to my account and I got a the shock of my life when the home page said I have run out of data. 

On the statements I couldn't find where I may have used such an amount of data (40gb), So called their support line and I was told this was a glitch in their system.

Has anyone else experienced this issue?

[Steven_L]

Hey @nalinu,

Welcome back to the community and thanks for taking the time to post your issue on the forums.

I'm sorry to hear of this happening but glad that you have had this confirmed that its a system issue not that you have used all of your data. Please let us know, if you have any further issues.

Regards,

Steven_L