25-05-2023 13:26 - edited 25-05-2023 13:28
Hi I am trying to find how I can divert my Virgin Mobile number to another mobile number wjen Virgin Mobile is not available on android 13.
Basically I cant get a VM signal at work or at my daughter's or at my sons houses. I have a VM esim and another SIM in my phone.
I have WIFI calling enabled and this works when I am at home and use Virgin broadband, but doesn't work at the office WIFI or my kids WIFI.
Any help gratefully accepted.
Answered! Go to Answer
on 25-05-2023 13:41
Hi @Buttshill
Thanks for posting and welcome back to the community.
We don't support Call Divert on mobile I'm afraid.
Best wishes.
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on 25-05-2023 13:41
Hi @Buttshill
Thanks for posting and welcome back to the community.
We don't support Call Divert on mobile I'm afraid.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 25-05-2023 13:43
Thanks for the response, is that for VM or O2 or both.
If both does the "new" O2 support WIFI calling for non Virgin WIFI, ie will I be able to use the "new" O2 (when switched) with a non Virgin WIFI?
on 25-05-2023 13:59
I understand why you've asked this question, however we can only comment on Virgin Mobile systems, sorry.
At the moment we do not support call divert on our own systems, if you'd like to ask O2 the same question you can post on their own Community Forums here - https://community.o2.co.uk/ - Sorry that we can't advise anything more at this time.
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on 25-05-2023 16:35
O2 Contract supports WiFi Calling, does not have to be Virgin Wifi. Used mine in the hospital on NHS WiFi.
O2 contact also allows call forwarding
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