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Virgin Mobile - Awaiting Stock

Stownsend
Joining in

I placed an order for a bundle on 14th and its due to be delivered tomorrow according to the estimated delivery date but on the order status it says awaiting stock, does this mean it won't arrive tomorrow?

Thanks

3 REPLIES 3

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hi Stownsend, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear about the delay in this - that would sound like it would be the case. What I will do for you is send you over a private message to have a look and confirm for you. 

 

Cheers, 

Ryan. 

Adam23
Joining in

 

Have been waiting for my phone for almost a month now, and the status of the order is still 'awaiting stock' even though the delivery date is supposed to be today (7th of October). Why is the estimated delivery date today even though you don't have the restock today? When will I finally receive my phone!!!!????

Your order ref:100001799943687

Hi @Adam23, thanks a lot for your post although I'm sorry to hear of your concerns raised.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect this to arrive shortly and respond directly when you can!
Many thanks

Tom_W