Using data in Germany

[mtun]

Can someone from Virgin please DM me about setting up my phone to use data in Germany. Thank you.

[Natalie_L · Accepted solution]

Hi mtun, 

Thanks for reaching out to us here on the Community. 

We would love to help 🙂

To confirm, have you already left for Germany or are you still in the UK?

Information on roaming and charges when using the phone in Germany can be found here

Thanks 

[Natalie_L]

Lovely, thank you.

You will need to activate roaming on your account at least 24 hours prior to leaving the UK.

Details on how to do this can be found here

Thanks

.