Menu
Reply
  • 2
  • 0
  • 0
joshking204
Joining in
128 Views
Message 1 of 4
Flag for a moderator

Upgrading on refresh date

hello just wondering if you can upgrade too a handset on your refresh date at all 

0 Kudos
Reply
  • 1.02K
  • 38
  • 50
Forum Team
Forum Team
73 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Upgrading on refresh date

Hi joshking204

 

Welcome to our community forum pages and thank you for posting.

 

Can we just clarify if you are looking to upgrade the current handset on your agreement with us or do you wish to switch from a SIM only tariff to a package which includes a mobile?

 

Look forward to hearing back from you. 

David_Pn
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply
  • 2
  • 0
  • 0
joshking204
Joining in
66 Views
Message 3 of 4
Flag for a moderator

Re: Upgrading on refresh date

Yes I'm on about can you upgrade on your refresh date 

0 Kudos
Reply
  • 1.02K
  • 38
  • 50
Forum Team
Forum Team
47 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: Upgrading on refresh date

When you change your tariff this automatically becomes effective on the refresh date.

 

We can take a look at handset upgrades etc. on here if you wish.

 

We'll just need to get a few more details so we'll send you a private message in a few moments.

 

Many thanks. 

David_Pn
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply