Unsolicited SIM cards

[Benihane]

I have already received one unsolicited SIM card and now I have just received another email thanking me for an order I didn't place for another SIM card. I don't have any Virgin media contracts with the number attached to the SIM and I don't own any pay as you go phones either so I'm somewhat confused as to why this might be,

[Serena_C]

Hi @Benihane

Welcome to our Community Help Forum 🙂

Thank you for making your first post regarding the unsolicited SIM cards you have received, I'm sorry to hear that you have received 2 unwanted SIM cards. Just to clarify - are you a Virgin Media customer?

Kind regards,

Serena