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Unlocking very old PAYG phone

NokNok
Tuning in

Hello,

I've read the replies to similar question, but these predate the obligation for network providers to facilitate "switching" of services.

I have an old Nokia 2310, that was purchased with a VM Sim, and was locked to the VM network.
It seems to work (battery charges, games work, the old address book and registers are readable) and I want to bring it back into use as an emergency phone.    I read that VM is ceasing the PAYG service early 2022, so want to have this device unlocked.

I have the IMEI, but entering it here:

https://devicesupport.virginmedia.com/customer/manufacturer/Motorola

results in "Sorry, your device isn't supported."

The original VM SIM is not recognised by either this phone, or other unlocked phones, other than it allowing access to the data on the Nokia in question.  Other network SIMS do not allow access when fitted to this Nokia.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/mobile-phone-locki...

suggests that VM must unlock this device, given the length of time that has passed since purchase, and the imminent closure of the PAYG service.

I can't find any useful official VM links or email addresses to take this further, and get this device unlocked. 

Has anyone been successful doing this with a "vintage" phone, and how did they do it? 

Many thanks,

"NokNok"

 

10 REPLIES 10

enlli
Very Insightful Person
Very Insightful Person

I've no idea what database or method they use.

I've unlocked a few for people using codes supplied online, but these don't seem as reliable as they used.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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