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Unknown SIM card order

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BigStef58
Joining in

on ‎04-10-2022 19:37

Received a SMS & email today from VM advising that me new SIM card would be with me soon. However I never ordered a replacement so am a little concerned how this replacement has been requested and by whom. Any ideas?

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enlli
Very Insightful Person
Very Insightful Person

on ‎04-10-2022 19:55

Very confusing message I agree.

Virgin are moving off Vodafone as a network supplier onto O2. The majority of SIM cards auto updated. Some, for a number of reasons did not and need replacing.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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enlli
Very Insightful Person
Very Insightful Person

on ‎04-10-2022 19:55

Very confusing message I agree.

Virgin are moving off Vodafone as a network supplier onto O2. The majority of SIM cards auto updated. Some, for a number of reasons did not and need replacing.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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