on 26-04-2022 14:44
I had a £5.99 payment taken yesterday through my virgin mobile but cannot see what this payment is for? I am on ultimate oomph package so there should be no charge as mobile included in my tv and internet package.
I have never had any other charges come through for my mobile. My spending cap is set to only use monthly allowances.
When looking at the payment history, I can only see it was £5.99. No details about what this payment is for.
Appreciate any help! Thank you
on 26-04-2022 14:53
Hi @Falco3
Thanks for posting on our community forum!
Sorry to hear about this, I'll drop you a private message now to collect a few more details - please keep an eye on your inbox.
Regard