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Holidayloopy
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Unable to text or call in kos

Im in Kos and 4G is fine but unable to make calls or text, any one able to help with this?

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Re: Unable to text or call in kos

Good Morning Holidayloopy,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Hope this hasn't created too much disappointment whilst on holiday.

 

Can you tell me if you've been able to connect to any other networks in the local area, if so, have you attempted to make any calls or send texts on that network to see if they can get through?

 

Can you also tell me if you're using a an older EE Hosted SIM card or is this a purple VM Controlled SIM card?  If this is the latter, you would have been issued this within the last two years, if that helps jog your memory a little..

 

David_Bn  

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Holidayloopy
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Re: Unable to text or call in kos

Yeah, it's an older SIM card, can receive calls and texts but can't make any. 4G is fine

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Re: Unable to text or call in kos

Which network are you connected to in Kos?

 

When you try to make a call what error messages etc. do you receive?

 

Can we also ask if you have had problems using your mobile service when roaming previously?

David_Pn
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Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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