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Charl0605
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Unable to send/receive messages and calls.

Hello there,

I am currently unable to send and receive text messages and make calls and receive them. I have rebooted my phone twice and they are still not sending or coming through. I do have service but can not understand why I can not do these things,

Can you help me to resolve this please,

Kind Regards 

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Forum Team
Forum Team
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Re: Unable to send/receive messages and calls.

Hi Charl0605, 

Thanks for your post and welcome to our community. 

I'm very sorry that you're having issues using the services, I can fully appreciate you're keen to get this sorted.

I'm keen to have a closer look at your account and see what's going on, therefore please reply to the personal message I'm sending you and we'll take it from there. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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