Unable to receive text messages from certain networks
I have been in touch with virgin a couple of times regarding an issue that has occured on my Samsung S9 . I can send text messages to all networks but can only receive messages from virgin numbers. If anyone tries to message me on giffgaff or vodafone im unable to receive the messages unless someone from virgin messages me then all of a sudden i receive all messages at once.
The first time i rang virgin a gentleman talked me through reseting the connectivities on my phone which had no effect and then i was sent a new sim card and again there has been no difference.
Re: Unable to receive text messages from certain networks
No the fault only started due to the fault happening to my sons phone and to check whether it was a fault with his phone ir sim he put his sim in my phone ..and since putting my sim back in i have had the same fault.
I the other way of receiving the texts from other networks is to briefly switch off the virgin service and trying another network then switching virgin back on but it still goes back to not receiving texts from vodafone or giffgaff.. its getting very frustrating now as i feel the problem is down to your network not my phone or sim card ??